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MTI offers a wide variety of VoiceXML, SALT, and IVR hosting services using best-of-breed voice and telephony platforms and speech application technology.
Our partnerships enable us to deliver customers flexible, reliable, and innovative speech IVR solutions.
Whether you are using our Speech IVR Hosting, Professional Services, Co-Location Services, Live Agent Services, or Disaster Recovery Services, you can rest assured that with MTI you are taking advantage of the best the rapidly expanding speech application industry has to offer.
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AudioCodes enables the new voice infrastructure by providing innovative, reliable and cost-effective Voice over Packet technology and Voice Network products to OEMs, network equipment providers and system integrators. The company is a market leader in voice compression and VoIP technology and is a key originator of the ITU G.723.1 standard.
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Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides enabling communications hardware and software that empowers the creation and delivery of anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that allows service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham , Mass. , Cantata maintains multiple locations worldwide in North America, Asia and Europe . For more information, visit http://www.cantata.com.
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Cisco Systems Inc. is the worldwide leader in networking for the Internet. Cisco Unified Customer Contact solutions enable organizations of all sizes to cost-effectively increase the speed and responsiveness of their customer care organizations while efficiently handling customer requests across a range of channels--from speech-enabled self service, to assisted service via voice, collaborative Web browsing, Web chat, and e-mail. For more information, please go to: www.cisco.com/go/cc .
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Eicon Networks Corporation is a leading designer, developer and manufacturer of quality communication products for networked business applications. Founded in 1984 and Headquartered in Montreal, Canada, Eicon has a global presence with regional offices across the world distributing, marketing and supporting its products in more than 80 countries through a network of channel partners. Eicon's Research and Development centers in Canada , Germany and Ireland develop products that have an installed base of over 3 million units.
Key markets areas in which Eicon operates are:
- Voice, speech and conferencing
- Financial/POS transactions
- Professional ISDN remote access
For more information, please visit www.eicon.com/us.
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The recent merger of Genesys and VoiceGenie created the world's largest Voice Portal provider.
VoiceGenie offers a software platform based on Voice XML, an open standard used for developing self service applications by both enterprises and carriers. Genesys, an Alcatel company, is 100 percent focused on software for contact centers.
Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3,300 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Genesys allows enterprises to achieve key business objectives by tying together customer interactions, people and customer information in both traditional telephony and IP environments. Sophisticated routing and reporting across voice, e-mail, documents and Web interactions, coupled with integrated self service, ensure that customers are quickly connected to the right resource - the first time. Genesys solutions stop customer frustration and allow enterprises to deliver superior customer satisfaction and improved business results. For more information visit us at www.genesyslab.com.
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Founded in 1975, Microsoft is the worldwide leader in software, services and Internet technologies for personal and business computing. Microsoft's vision is to empower people through great software-any time, any place and on any device. As the worldwide leader in software for personal and business computing, Microsoft strives to produce innovative products and services that meet our customers' evolving needs. Microsoft Speech Server (MSS), the newest member of the Windows Server System family of products, is a flexible and integrated speech platform that delivers the business value of speech technologies at the lowest total cost of ownership.
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Nuance's speech software solutions enable automated access to everything from account balances to flight information, email reading to voice activated dialing -- accessed using nothing more than the power of voice and an ordinary phone. In markets around the world, leading enterprises and telecommunications carriers -- including British Airways, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone, and many more -- work with Nuance to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security.
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Paraxip Technologies offers software products enabling a seamless transition from traditional telephony to IP telephony. Paraxip's products are designed from the ground up to offer Voice-over-IP (VoIP) applications with un-paralleled transparency to the Public Switched Telephone Network (PSTN), enabling seamless operations even in hybrid environments, where traditional and IP telephony equipment and applications are mixed. Paraxip's products are optimized for speech, Interactive Voice Response and contact center applications.
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With over a decade of experience and more than 3500 clients and partners in over 110 countries around the world, Pronexus Inc. is the developer of VBVoice and VBSALT, the only Rapid Application Development toolkits for telephony and speech inside Visual Studio.NET that blend both GUI and sophisticated programming. Pronexus also provides veoSolutions, a range of turnkey applications for Microsoft Speech Server that add speech capabilities to existing business applications.
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National Directory Information Services LLC is the leading developer of automated directory assistance information for companies that need fast and accurate electronic data for sales, customer care and operations. The company's primary product line, 411XML, provides directory data in real time to interactive voice response applications, call center agent screens or any Internet-enabled application with an unprecedented level of accuracy. The privately held company is headquartered in Orinda , California . For more information, call (800) 396-3179, email info@411XML.com or go online to www.411XML.com.
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BeVocal is a leading provider of hosted customer self-service solutions. BeVocal's automated next generation solutions help its clients make the most of every self-service customer contact, enabling them to reduce the costs of customer care, increase revenues, and raise customer satisfaction. Delivering a rich suite of integrated Voice, Web, and wireless data applications, BeVocal provides the only complete self-service solution for the total customer lifecycle.
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Gold Systems' self-service IVR, speech recognition and text-to-speech solutions allow businesses to improve profitability while providing customers with a service they love to use. Gold Systems software has automated over a billion telephone calls around the world since 1991. With its award-winning products and services, Gold Systems helps the Global 1000 identify where efficiency can be improved with voice-driven solutions. Gold Systems' vertical applications have positively impacted bottom line results for companies in the financial, insurance, health care, retail and utility industries. Contact Gold Systems at www.goldsys.com or by calling 303-447-2774.
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OrderMotion, headquartered in New York with offices in Boston and Toronto , is a leading provider of Software as a Service (SaaS) for multi-channel commerce infrastructure solutions. OrderMotion offers an affordable, fully integrated order management, customer management, marketing management, and fulfillment system delivered as an on-demand service based on proprietary .NET software. The Company's web-native platform enables retailers and direct marketers to process customer orders from any channel, manage marketing campaigns and customer lists and streamline the operations of their businesses without significant investment or expenses in staff, software or infrastructure.
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SpeechCycle is leading a new generation of speech self-service solutions - building on technology innovation to automate the kind of complex customer care issues that, until now, were considered out of the reach of speech. This allows call centers to achieve maximum levels of customer service at significantly reduced cost, while generating the valuable business intelligence that drives long-term customer retention. |
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AT&T Inc. is one of the world's largest telecommunications holding companies and is the largest in the United States . Operating globally under the AT&T brand, AT&T companies are recognized as the leading worldwide providers of IP-based communications services to business and as leading U.S. providers of high-speed DSL Internet, local and long-distance voice, and directory publishing and advertising services. AT&T Inc. holds a 60 percent ownership interest in Cingular Wireless, which is the No. 1 U.S. wireless services provider with more than 52 million wireless customers. Additional information about AT&T Inc. and AT&T products and services is available at www.TheNewATT.com.
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Many large businesses and government customers rely on Verizon Business as their premier global communications partner. With our advanced global networks, deep IP expertise, wealth of innovative services, and leading broadband and voice capabilities, we're the right company to help enterprises employ technology to their strategic advantage. Our wide array of Contact Center Solutions includes interactive voice response/speech, automated call distributor (ACD), intelligent contact routing, workforce management, and quality monitoring. We tailor solutions for contact centers of all sizes from single location centers to operations encompassing thousands of geographically dispersed agents. At Verizon Business, we never stop working for you.
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The VoiceXML Forum was founded by AT&T, IBM, Lucent and Motorola. With the backing and technology contributions of its four world-class founders, and the support of leading Internet industry players like MTI, the VoiceXML Forum is uniquely positioned to make speech-enabled applications on the Internet a near-term reality.
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©
2009 Message Technologies, Inc. |
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