Disaster Recovery from MTI

Customized Disaster Recovery Plans for Speech IVR Applications

Whether it is called a disaster recovery plan (DRP) or a business continuity plan (BCP) or a business process contingency plan (BPCP), having a plan in place to protect against equipment or telecommunication failures is becoming an increasingly important part of enterprise computing.

 

Disaster Recovery from MTI allows organizations to handle failures and overflow traffic without the expense of purchasing, housing, and maintaining redundant equipment or off-site facilities, and without the expense of provisioning redundant telephone carriers.

 

With MTI's disaster recovery plans in place, companies can have peace of mind knowing that their applications are protected by a twenty-two year-old company with twelve years of hosting experience.

 

Dallas InfoMART Disaster Recovery Site

An integral part of MTI's disaster recovery planning is its redundant infrastructure. In additional to a highly redundant data center in located on-premise in Atlanta, GA, MTI has a disaster recovery site in Dallas, TX. The disaster recovery site is located at the Dallas InfoMART, a large " technology community" catering to bandwidth-intensive companies. Call traffic from Atlanta can be automatically shunted to Dallas when necessary for all of MTI's customers. In addition, a manual over-ride function provides Atlanta Network Operation Center operators the ability to reroute calls in anticipation of impending emergencies. In conjunction with the robust infrastructure at MTI's Atlanta facilities, the Dallas Disaster Recovery Site allows MTI to provide business continuity with minimal disruption of service for its customers.

 

 

The Dallas Disaster Recovery site offers:

12 telecom switch companies easy connectivity to any major carrier dual municipal power grids

battery and generator backup redundant Internet connectivity co-location opportunities with direct connectivity to MTI's network

 

 

 

 

 

Disaster Recovery from MTI can protect you against:

long distance carrier failures telephone switch failures VoiceXML or SALT gateway failures application (web) server failures database server failures

intranet failures network failures (routers, hubs, switches, etc.) ISP failures (and you don't have BGP) environmental failures (power, cooling, etc.)

 

 

 

 

 

 

Disaster Recovery from MTI provides:

 

 

 

 

 

You choose your level of protection.

MTI provides various levels of protection to handle overflow, failover, and disaster recovery scenarios. Our Professional Services Group works with a company's IT department to define a contingency plan that addresses each potential point of failure. Solutions might include providing redundant speech platforms, co-locating application servers, or creating several call routing plans based on traffic loads.

Pricing

Pricing is based on a combination of a recurring per-port fee and per-minute actual platform usage. Please check with your MTI representative for more details.