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Message Technologies understands the IVR hosting business--after all, we've been hosting inbound and outbound IVR applications for over 18 years, and our carrier-grade platforms have successfully handled millions of calls. We offer a wide variety of VoiceXML and IVR hosting services using the latest innovations in the IVR industry.
CLICK HERE OR CALL 800-868-3684 TO LEARN MORE ABOUT HOW MTI CAN HELP YOU REACH YOUR IVR GOALS
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Genesys VoiceGenie Platform |
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Nuance ASR, TTS, OSDM support |
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Customized, Scalable Solutions |
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24/7 Customer Support |
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MTI Professional Services |
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Carrier-Grade Facility |
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Geographically redundant data centers |
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Live Agent Services In-House |
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24/7 technical support
VoiceXML 2.0/2.1 compliant
Nuance ASR and OSDM support
Nuance RealSpeak TTS
Genesys VoiceXML browsers
Contracted Service Levlels 99.97+%
Application monitoring and alerting
Server monitoring and alerting |
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Co-location Services
Accept Ts from any carrier
Mix and match carriers
VPN or SSL Encryption and authentication
Direct T1/T3/SIP/ WAN/IP
connectivity
Direct T1 or T3 telephony connectivity
N+1 redundancy with no single point of failure
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Bridged call transfers
International Calls
Enhanced Call Progress Analysis for outbound calls
Network transfer
Native SIP support
Take back and transfer
Complete call recording |
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VUI analysis and design
Application and call load testing
Risk and Security Assessment |
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Click here to Contact us regarding your IVR needs
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