IVR Services
MTI's IVR hosting services cater to a large number of small, mid-sized, and large organizations. Due to our application design and development capabilities, we are able to deliver cost-effective and reliable solutions, regardless of the size of deployment. We specialize in standards-based IVR hosting and provide an extensive infrastructure of platforms, redundancy, and load balancing for highly-reliable solutions. Our hosting service removes the risks and resource requirements of a Customer Premise Equipment (CPE) solution, providing a quick and low-cost way to reliably test, launch and grow IVR applications.
As the most experienced hosted IVR services provider (ASP) in the industry, we know the business challenges in designing and deploying high-performing IVR applications. We partner with our customers to deliver innovative, cost effective, reliable applications with maximum customer satisfaction. And with our carrier-grade platforms and 24/7 technical support, you can trust MTI to keep your applications up and running. MTI understands the IVR business; after all, we have been developing IVR services for 20 years. Completely outsource your application with us, or choose our open hosting solution, where MTI provides the telephony, IVR and speech infrastructure with VoiceXML application and database control residing with you.
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- Requires minimal upfront investment
- Reduce the cost of handling your customer calls by 71%
- Implements quickly with minimal IT effort on your part
- Let your agents focus on high-value interactions
- Your custom-built application deployed on industry leading voice platforms with carrier grade reliability