Our IVR Platform
Message Technologies understands the IVR hosting business--after all, we've been hosting inbound and outbound IVR applications for over 18 years, and our carrier-grade IVR platform has successfully handled millions of calls. We offer a wide variety of VoiceXML and IVR hosting services using the latest innovations in the IVR industry.
MTI's VoiceXML application hosting solutions are built on
the Genesys VoiceXML Gateway, which is a high-performance voice computing platform. The Gateway runs on the Red
Hat Linux operating system, and incorporates the Automatic Speech Recognition
(ASR), Text-To-Speech (TTS) resources, and the Genesys software needed to
handle the entire VoiceXML application.
MTI provides support for the best-of-breed ASR and TTS
engines: for ASR, MTI supports multiple languages with Nuance OSR and Nuance 9. For
TTS, MTI supports multiple languages with Nuance RealSpeak. Other
ASR and TTS engines are available based on customer requirements.