Other Services

Expert level telephony consulting

MTI’s 30+ years of experience and expertise allows our business to be singularly focused on delivering communication solutions. We’ve built thousands of solutions across a multitude of industries.

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Professional Voice Talent – Prompt Recording

Professional Voice Talent: Looking to move from legacy TTS to Voice Talent or just wanting to change your IVR voice? MTI has long-standing relationships with professional voice talents, male & female, in over 100 languages. MTI assists with the selection of the voice talent and will help provide coaching of the voice talent during recording sessions.

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Telephone numbers & Number porting

MTI provides access to local, international, and toll-free phone numbers in more than 100 countries. In addition to providing new telephone numbers, MTI can port or “RespOrg” your existing telephone numbers to our platform.

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Call recording

For analysis and troubleshooting purposes, MTI has the ability to capture the IVR activity for both parties (caller and callee). This feature is commonly known as Whole Call Recordings (WCR), and can be configured to deliver any number of call recordings using multiple file formats.

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Do Not Call compliance solutions

MTI offers outbound calling compliance services such as number scrubbing against the Do Not Call (DNC) national and state-level databases.

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Virtual machines & Cloud-based Servers

MTI can provide your organization with production level, high-availability servers and cloud infrastructure.

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Custom integrations with third-party data systems

MTI can deploy integration methods using the connectivity, preferred integration method, and security options you define. We are flexible and willing to allow our customers to utilize whichever backend data integration methods are preferred.

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