With MTI’s messaging solutions, you can build robust automated Text Messaging (SMS, MMS) applications to send and receive text messages to mobile devices all over the world. Regardless of what you want to send out – promotions, discounts, updates, or notifications – texting lets you reach thousands instantly. SMS marketing services are used across industries from insurance to finance to real estate to fitness. It is so common nowadays that every business, no matter the industry, can send bulk SMS to their customers. MTI SMS is the perfect way to keep your clients informed.
Check out our Solutions by Industry for a variety of ways text messaging can work for you.
Text messaging is the most used data service in the world. 95% of texts will be read within 3 minutes of being sent. SMS has a 98% open rate, while email only has a 6% open rate. And, SMS messages have a 45% response rate, as opposed to email which has a 20% response rate.
Your MTI Account Manager will ensure to walk you through the process of making sure your SMS campaigns are set-up properly and on-time, so that your messages go out right the very first time.
SMS can help your business gain a greater ROI through the low cost of sending messages to your customers. Using SMS as a direct communication tool with your customer base is effective for marketing, retaining customer loyalty, and allowing staff to focus on higher value tasks such as positive, workable solutions for your growing customer base.
Maintain and improve positive customer relationships by sending timely text messages with a reminder of an appointment, 2 factor authentication, or Rewards registrations or sales codes. The possibilities are endless when it comes to communicating with your customers via text message.
As a subscriber list grows, our SMS system can easily continue to send text messages to your customers. From hundreds to thousands of text messages, our SMS system will continue to send text messages with 99.95% uptime SLA made possible with automated failover and zero-maintenance windows.
Want to make sure your customers received your messages? MTI clients can easily access SMS delivery reports via our online customer portal, portal.messagetech.com.
89% of consumers want to use messaging to communicate with businesses
48.7 million consumers will opt in to receive business SMS
23.5 million people will respond to a business text message
50% of consumers would rather text for customer support than call
SMS text messaging costs pennies compared to live-agent calls
67% of consumers perceive a company contacting them by text in a positive light
A 5-6 digit number generally used to support high-volume messaging campaigns and can reach many different users at once. Common use cases are marketing promotions, school alerts, flight updates, and appointment reminders.
A traditional 10-digit telephone number for person-to-person communications. Common use cases include non-marketing messages, customer service tasks, and chat applications.
Build your own robust automated text messaging applications to send and receive text messages. Send one or more short-code or long-code SMS messages by calling our web API. Review our documentation page for greater details.
First time users? Security conscious? Use 2FA to streamline the efficiency of handling sensitive information such as passwords, financial transactions, and other private information.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
